Return & Refund Policy

Shop with confidence — 30 days easy returns.

Return Window

Most products can be returned within 30 days of delivery if unused, unwashed and in original packaging with tags.

Non-returnable Items

  • Personal care / opened beauty products
  • Perishable grocery items
  • Products marked as final sale

Refunds

Refunds are processed to the original payment method within 5–7 business days after the returned item is inspected. COD orders are refunded via UPI/bank transfer.

How to Start a Return

Contact support@translez.com or call +91 96505 50593 / +91 93193 17413 / +91 78270 79331 with your order ID. Our team will guide you through pickup or drop-off.