Help Center

Answers to common questions about shopping with TransLEZ.

How do I place an order?

Browse Shop or Categories, add items to cart, then go to Cart → Proceed to Checkout. Enter delivery details and place your order.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking and Cash on Delivery (COD) on eligible orders.

How long does delivery take?

Most metro cities receive orders in 2–4 business days. Other locations typically take 4–7 business days.

How do I return a product?

You can request a return within 30 days of delivery if the product is unused and in original packaging. See our Return Policy.

How do I track my order?

Use the Track Order page with your order ID, or view orders from your Account.

How does the TRANSLEZ15 coupon work?

Apply code TRANSLEZ15 at checkout/cart to get 15% off your first order. Discount is calculated on the product subtotal.

Still need help? CONTACT SUPPORT